Reviews from Around the Web

From 57 reviews
KC F

For more than 20 years WGS has install and worked on my home(s) hvac systems. Prompt service, expert knowledge/advice and fair, honest pricing is why I am a loyal customer.

via Google
Codey Whiles

Had my new hvac put in in 1 day. Very informative and not pushy when it comes to buying products. Recommended by one of my friends and will be my recommendation if any one were to ask me for a hvac company.

via Google
Thomas Virginia

After a thunderstorm hit Virginia Beach Scott worked on why we were receiving 3 codes the next day after the lightening knocked out our air conditioning. He was here the next day after the storm and troubleshooted and found the problem and …

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Response from business owner

It was our pleasure to be of service...Thank You

Mgt.

via Google
F D

Experts from start to finish! Called to get an estimate on a Thursday, Rusty came on a Friday and gave us and estimate and the following Tuesday we had a unit installed. Everyone was very courteous and knowledgeable with helpful suggestions…

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Response from business owner

Thank you for the kind words!

At White Goods Services, we know that all the little things...make the biggest differences.

Make it a great day. 🙂

via Google
Andrew Stevens

trustworthy – most important thing in a contractor

Scott was on time and fixed the problem quickly

via Google
Charne Greene

We have always had a good experience with White Goods Services whenever our A/C unit is giving us problems. Their employees are always professional and we trust that they are providing us with services that are benefitting us. We would …

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Response from business owner

It was our pleasure to serve you!

via Google
Frank Dunn

White Goods Services installed two new top-of-the line Carrier HVAC systems in our home (one up/one down) in November 2015. We picked WGS over 3 other firms largely on the basis of the owner's thoroughness in his inspection and review of …

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Response from business owner

It was a pleasure serving you and your family!

Thank you for the kind words Mr. Dunn!

We wish you the best in the west!

via Google
Lisa Groves

Amazing fast service for my clients. Thanks Rusty, they were very impressed!

via Google
Courtney Goff

I've had two separate issues with my heat pump and outdoor unit. My technician was Scott both times. Not only was he very professional, but he was clean, informative, and the kind of guy you can trust with your home the moment you say "…

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via Google
Ananias J

I actually have recommended a number of people to your services.

Ed Raymundo, Chad Madaloni, to name a couple.

Richard Sawyer

I've dealt with WGS several times now and each time has been great. The technicians are always super friendly. They always show up promptly, do a great job, and clean up after themselves. I just recently had a new HVAC system put in and it …

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via Google
Grant L

Technician did a great job and educated me on some aspects of my system that I had not been aware of.

Terrie B

Rusty and Scott are GREAT! Very thorough, very knowledgeable and they want to get it fixed as soon as possible! Would highly recommend WGS to anyone!

Donnell B

Outstanding company I'm a very happy customer

Stephen Carozza

A very professional team! I have been using them for years and they have kept my very old system running along well. Consider the maintenance program. IMO this is the best way to stay on top of the system.

They are on time, professional, …

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via Google
Dave & Kelly Albaugh

Super friendly and knowledgeable staff!

Nancy King Barbee

Excellent company. Professional, knowledgeable and reasonable for the quality and reliability of work. Technicians are very good and truly care about their clients. Our utility bills have shown a significant decrease since our install. Keep…

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via Facebook
Elizabeth S

Always very thorough when checking HVAC system. Service guys are friendly, courteous and on time! Prices are reasonable. Highly recommend.

John A

This is the best company I have worked with. They are professional, timely and reasonably priced.

John Andrews

Ann F

Scott always does a great job!

Valeria Frasca

great service.

via Google
Laura F

As usual, the technician from WGS was very professional, thorough and courteous. Over the years we have always felt comfortable allowing any WGS techs into our home because Rusty does a great job screening his employees, plus we believe he has a great ability to "read" people. Scott has been coming recently. What a wonderful young man and good salesman. Whenever we mention something we may need, he is quick to say, "We offer that too," once he has checked to see if that is really what we need. So we will be making a couple of purchases from WGS come spring. Thank you WGS for the great service you have always provided.

Cassandra G

First off, if it wasn't for White Goods, we would not have been able to get our house. This was the ONLY company that would replace our system under a 203K loan (Both my realtor and I called over 20 companies). Guys showed up right on time, the entire team was very friendly, respectful and hard working. They even stayed back for an hour or so to make sure our new system was working and showed us how to use it.

Sheri P

Professional, knowledgable and efficient. Would definitely recommend WGS and will definitely use them again!!!

William R

Excellent prompt service at a reasonable price. Thanks

Ashton A

It was great. Seemed a little expensive though.

Megan Seth

Rusty expertly diagnosed the problem with our AC unit and fixed it in the same day. Thanks for the great customer service.

via Google
Newton R

You guys are awesome!

-Brandon (Nationwide)

Corbin Felker

Great honest guys. Rusty really went out of his way to help us out. Highly recommend

via Google
Christian

Arrived on sight much faster than expected after we called about an air conditioner not working. The repairman found the problem, fixed it and was on his way in no time at all. He communicated to the Pastor the problem and the fix as he worked. Even though he took time to talk with the pastor before doing anything, his visit was short and very much appreciated.

Lou Tinaro & Minnie Fleming

Several years ago during a summer heat wave our AC went out. Naturally, ours wasn't the only system that struggled and gave up the ghost, so HVAC companies were stretched to their limits. After calling around without finding help, we reached WGS. You promised to come out within 24 hours and did just that. We have used your services ever since. The entire staff is knowledgeable, dependable, professional, and pleasant to be around. Thanks!

Mae Smith

On time, fixed in 15 min., fast, friendly, affordable and they honored my coupon.

via Google
Steve & Rozaland Wiliams

Outstanding customer service!

Whitney W

Excellent service on Hvac unit

john ten

We have been using these guys for years and that do an awesome job.

Bob Simeone

via Google
Samuel Dillon

My wife and I are extremely pleased with the recent replacement of our upstairs AC system. I was particularly impressed with the knowledge and professionalism exhibited by the folks at White Goods Services throughout the entire process. …

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via Google
Sherry Mouser

First and foremost he has educated me on my system. No matter what he finds when he is checking out my system he takes time to help me understand what if anything needs attention and why. He is thorough in his recommendations: he first lets…

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via Google
Elizabeth Mercer

Always the best service. I have recommended to friends and coworkers.

via Google
Dan Mason

Great professional service! Never any issues.

via Google
Victoria Januchowski

Just moved out of state this year, so sad to lose this amazing company to service my heating and A/C.

I had been doing business with White Goods Services, Inc. for many years. Very professional, friendly, honest and had an expertise/…

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via Google
Marvin & Karen Hayes

We had a wonderful experience, everyone was friendly, accommodating and honest. I was misquoted a price for a part my HVAC system needed and when they realized it, I was called immediately and refunded the difference. Their work is impeccable, I would definitely utilize their services again.

Stan T

I have that ever time WGS does respond to a service call, it has always been corteous and professional in particular the attention to detail.

Mukesh Contractor

This Company and its owner himself came to my house and diagnose the Cooling System problem and resolve and fix it in year 2011. .

I had wasted money with other company before and never solve the problem. I had to wait 6 to 7 days until …

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via Google
Foxlair Arion

Great quality service, very professional and knowledgeable. I highly recommend it.

If you want a trustworthy HVAC company this is the one to call. I'm very happy with their fantastic service. Thank you so much!

via Google
Peter G

They have been easy to work with, they show up when they say they will and have found the few problems I've had quickly.

Byron S

Very professional and Diagnose the problem it was fixed within the week there are certain parts that had to be ordered for that unit.They were able to fix the problem while we waited for the parts.

Fred & Lisa York

Rusty and his staff are a trusted and professional team who provide outstanding services, affordable pricing and excellent customer care. We have been a client for many years and highly recommend them for your HVAC and refrigeration needs.

Merlin S

These guys are professional and courteous. They know what they're doing and will go the extra mile to ensure satisfaction. Highly recommend!

ALAN WEERTS

Always give excellent, courteous service

via Google
Rose-Marie Gurdon

I was referred to White Goods Services (WGS) because they are a small independently owned LOCAL company. When I called to schedule an appt. I don't recall who I spoke with but was advised I would have someone come out within a given 2 hour …

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via Google
Sandy & Sharon Napier

We've used WGS for years and we've always been more than satisfied with Rusty and the whole team at WGS. They are an outstanding service business that always does excellent work and service in record response time. We highly recommend them to anyone needing their services!

John Andrews

I have used several companies to service my HVAC systems in my thirty plus years as a homeowner and White Goods Services is by far the best. They have worked on other systems (water heater) and their service is always excellent.

via Google
Elaine C

They really aim to please and did a awesome job. Happy with the installation and especially the people we dealth with. I give them 5 stars. Elaine C.

donnell brawner sr

outstanding company/ outstanding technicians very happy with your company have use several other company and was very unhappy with service and tech. now I'm a happy home owner having white goods services Inc serving my central air …

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via Google
Stephen Carozza

Honest, on time, professional and their preventative maintenance plan caught an issue that could have cost me big. Rusty and the gang are good people doing good business. I have had them service my systems for almost 3 years.

via Google
Pam Getty

WGS is on time and they get the job done! Thanks for coming out on Thanksgiving weekend to fix our heat!

via Facebook
Michelle Owens Mills

Professional and very thorough in the work they perform. My family and I are sleeping comfortable tonight. Highly recommend! !

via Facebook

Virginia Beach, Chesapeake & Norfolk, VA